FAQ

Our snuffle activities can be washed in a washing machine at 40°C. Between washings, we recommend shaking out the snuffle activity after each use to ensure no treats are left inside.

There is no limit to the number of colors you can choose—select as many as you like. The most important thing is that you love the design.

Sniffing activities are essential for your dog’s mental and physical well-being. They engage your dog’s natural instincts to explore and use their sense of smell, one of their most developed senses. These activities provide mental stimulation, reduce stress, and help alleviate boredom or anxiety. They also offer a fun and rewarding way for your dog to exercise and stay sharp, contributing to overall happiness and health.

To choose the right sniffing toy, consider your dog’s size, activity level, and previous experience with similar toys. Smaller dogs might prefer sniffing mats or braids, while larger dogs might enjoy sniffing balls or donuts, as they are more challenging. You can always contact us for a consultation about the best toy for your dog.

To order toys, simply add the selected items to your cart, choose your preferred colors, and follow the instructions to complete your purchase.

If your toy gets damaged, please contact us to discuss possible solutions. Some toys may come with a warranty that covers manufacturing defects, but it does not include damage from regular wear and tear.

Since our toys are custom-made, they are non-returnable and non-exchangeable. However, if you encounter any issues with your order, please don’t hesitate to contact us—we’re here to help and ensure you're satisfied with your purchase.